Shipping Policy
Effective Date: August 7, 2026
Thank you for shopping with Nysuppplies, Inc. We are committed to processing and delivering your order as efficiently as possible.
Order Processing
* Orders are processed during our regular business hours, Monday through Friday.
* Most orders are processed within 1–2 business days after payment has been successfully verified.
* Orders are not processed on weekends or major public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Time
We offer FREE Standard Shipping on all eligible orders.
Estimated Delivery Time: 5–7 Business Days
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier operations, weather conditions, high order volumes, or other unforeseen circumstances.
Shipping Charges
Standard Shipping: FREE
There are no additional standard shipping charges unless otherwise stated during checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete address is provided, shipping delays or additional carrier charges may occur. Please contact us as soon as possible if you need to update your shipping information after placing an order.
Order Tracking
When tracking information is available, you will receive it by email after your order has been shipped. Tracking updates are provided by the shipping carrier and may take some time to appear after shipment.
Delivery Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to circumstances outside our control. We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
If your order arrives damaged or you believe your package has been lost during transit, please contact our customer support team promptly. We will work with the shipping carrier to investigate the issue and assist you in reaching an appropriate resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Nysuppplies, Inc.
Business Address: Rutherford Road, Concord, Ontario, LK4 0B2, CanadaÂ
Warehouse Address: 3501 Rombouts Avenue
Bronx NY 10475, United States
Email: info@nysuppplies.com
Phone: +1 (845) 977-5915
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
